Program Innovator - AmeriCorps VISTAUnited Way of Snohomish County
Position Title: Program Innovator – AmeriCorps VISTA Opportunity at United Way
Position Type: Full Time/Temporary VISTA Member – 08/05/2019 through 08/04/2020
40 Hour Work Week
Closing Date: June 17, 2019
VISTA Benefits: Bi-weekly living allowance of $791.70, education award of $6,095 or cash stipend $1,800. Additional benefits may include, health care, child care, relocation, travel reimbursement, student loan forbearance and deferment, and more.
Reports To: Director of Impact & Investments (United Way of Snohomish County)
Our United Way CORE Work
Our work is called CORE: Creating Open Roads to Equity. It’s bold, innovative, and is already changing the way local nonprofits, public partners, and private businesses work to help families in our community. CORE moves whole families out of the traps of poverty through a collaborative and 2-Generational approach serving both children and the adults in their lives, together.
As a VISTA member you will help lift families out of poverty by increasing access to free tax preparation through community conversations and program redesign. Major functions include data evaluation and analysis and engaging community partners and families through listening sessions and other outreach formats, resulting in designing a tax preparation model that increases access for families with low-income.
This is a unique opportunity for someone interested in program development and community engagement. This position reports to the Director of Impact and Investment and works closely with the community to help further our CORE approach focused on children birth to age 8 and their families with low income.
We welcome applications from candidates who:
- Demonstrate a commitment to improving outcomes for young children and/or families with low-income.
- Are willing to grow in personal and professional learnings of social and racial justice.
- Demonstrate the skills, abilities, and experience needed for this role regardless of education and compensation history.
- Are inspired by our values of integrity, collaboration, innovation, equity, and outcome oriented.
- Data Collection – Collect and analyze previous years of VITA (Volunteer Income Tax Assistance) program data for themes to develop a theory to test towards creating greater access for families with young children.
- Community Engagement – Connect with families to learn about their current methods of tax preparation and areas of opportunity to further inform the emerging theory for program redesign resulting in greater access for families with young children.
- Strategy Development – Develop outreach activities and model strategies to test during the tax season (January – April 2020) to increase access for families with young children.
- Strategy Implementation – Implement outreach activities and model strategies in coordination with the VITA program to increase the percentage of families with young children accessing tax preparation services.
- Evaluation – Compile and analyze data from the 2020 tax season to better understand the impact of pilot strategies implemented.
- Recommendation – Using data, draft and present a recommendation for scaling to further increase access and utilization of services for families with young children.
- Transition Documentation – Prepare a succinct summary of goals, accomplishments, and recommendations for year 2 of the project.
Attributes of a Successful Candidate
- Experience working with or leading successful community engagement efforts.
- Ability to collaborate and work well with diverse teams.
- Knowledge of how to employ community voice (feedback, stories, etc.) to drive change and shift narratives.
- Experience and demonstrated ability to understand and use data to drive continuous improvement efforts.
- Excellent communication skills and proven ability for clear, accessible, and persuasive writing and presenting.
- Excellent relationship-building skills.
- Demonstrated ability to work on a small team whose work is intertwined.
- Exercise flexibility to respond to emerging needs.
- Ability to work under pressure, deadlines, and time constraints.
- Meet a criminal history check review standard.
Physical Demands and Work Environment
United Way of Snohomish County is committed to the principles of equal employment opportunity and compliance with all federal, state and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, we ensure equal opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity or gender expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
While performing the duties of this opportunity an individual will:
- Engage in ongoing communication in-person as well as through electronic means.
- Frequently use computer laptop, tablet, keyboard, screens, webcam, desk phone and photocopier.
- Frequently sit and/or traverse throughout the office.
- Occasionally lift and/or move up to 10 pounds.
- Work in a business setting of cubicles and offices.
- Travel often to offsite meetings within and outside of Snohomish County.
- Work full time (40 hrs./wk.), some weekends and evenings as needed.
The physical demands and work environment described are representative of those for an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
More Information: For more information regarding what is AmeriCorps-Vista, the benefits, terms and conditions of service go to
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