Human Services Specialist II-Program Manager (Aging & Disability Services)

Snohomish County Human Services   Everett , WA   Full-time     Social Service
Posted on November 21, 2023
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Human Services Specialist II-Program Manager (Aging & Disability Services)

Salary $72,385.32 - $87,943.32 Annually
Location Everett, WA
Job Type Full-Time
Job Number 2023-01549s
Department Human Services
Division Human Services Long Term Care and Aging
Opening Date 11/21/2023
Closing Date 12/4/2023 11:59 PM Pacific

Join our Human Services Aging & Disability Services Team!

Snohomish County Human Services is hiring two (2) qualified individuals to support Long-Term Care and Aging direct services programs and outreach efforts. One position will support the management and growth of the Medicaid Transformation Project (MTP). One position will support the development and growth of the Care Transitions Program (CT).

Ideal candidates for these positions:
  • Has a passion for supporting older adults and their unpaid caregivers to set goals toward independent living in the community;
  • Enjoys developing community partnerships and facilitating collaborative projects; and
  • Demonstrates a commitment to a person-centered mindset and approach.
The mission of the Human Services Department is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County. 

To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.


Job Duties


  1. Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county de­partments, other government agencies, private service organiza­tions, citizen groups, and other organizations as necessary.
  2. Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned.
  3. Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such re­ports; prepares analysis of data.
  4. Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans.
  5. Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary.
  6. Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary.
  7. Researches and prepares applications to obtain funding for vari­ous projects, studies or programs as assigned.
  8. Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals.
  9. Keeps in­formed of and provides interpretation of federal, state and lo­cal regulations and guidelines relating to assigned program areas.
  10. Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events.
  11. Facilitates funding application processes, including request for proposals.
  12. Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele. 
  1. Oversees activities of student interns and volunteers as as­signed.
  2. Performs related duties as required. 
  1. Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy. 
  2. Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.


Minimum Qualifications


A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human ser­vices; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of train­ing and/or experience that provides the required knowledge and abil­ities. Must pass job related tests.

A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.


Additional Information


   Knowledge of: 
  • human services and governmental agencies, programs and resources
  • grant writing methods, principles and applications
  • application of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operations
  • research principles and methods; the use of computer technology
  • programmatic best practices
  • specific populations served by human services programs
   Ability to: 
  • develop human services programs, plans for services and operation
  • establish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boards
  • develop and maintain complete and accurate records
  • analyze problems and prepare alternative strategies for solution
  • gather, analyze and evaluate program, statistical and financial data
  • perform data management requirements and updates on personal computer
  • provide training to community groups and agencies as required
  • communicate effectively orally and in writing
This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.
The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is re­quired to work evenings, weekends and holidays as necessary.
The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics. 

Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request. 
EEO policy and ADA notice