Behavioral Health Community Support Specialist

Snohomish County Human Services   Everett, WA   Full-time     Social Service
Posted on May 19, 2023
Apply Now

Behavioral Health Community Support Specialist

Salary $67,023.48 - $81,429.00 Annually
Location  Everett, WA
Job Type Full-Time
Job Number 2023-01146
Department Human Services
Division Human Services Mental Health
Opening Date 05/19/2023
Closing Date 6/4/2023 11:59 PM Pacific


Join our Snohomish County Human Services Team!
We have one opportunity to join the Snohomish County Crisis Team as a Behavioral Health Community Support Specialist. 
Snohomish County Human Services is hiring qualified applicants to work with individuals experiencing a behavioral health crisis episode. In this role, the applicant will be able to link individuals to behavioral health services, provide short term behavioral health support and follow up, case coordination, and be an advocate for the needs of others.

The applicant will have strong verbal and written communication skills and the ability to interact with individuals in a behavioral health crisis. The applicant will be skilled on resource acquisition, linking individuals to community resources, advocating for the needs of those we serve, collaborating with a team, and working with diversity,
To Be Considered: 
 Applicants must electronically submit an application through Snohomish County’s NeoGov site by 11:50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.

About Human Services: 
Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful lob, but a life-long career at Snohomish County

Assists Snohomish County residents with issues related to behavioral health needs and services while partnering with providers and cross-system community partners as well as regional and statewide entities. 


Job Duties



  1. Engages with clients eligible for Snohomish County clinical programs, assesses for eligibility, and provides clinical services as contractually defined.
  2. Conduct clinical diagnostic assessment used to determine level of treatment needed for ongoing clinical services.
  3. Manages limited resources to maximize efficiencies and effectiveness of behavioral health services provided to individuals.
  4. Ensures that individuals eligible for County services have equal access to, and use of, age and culturally competent behavioral health services; ensures eligible individuals receive appropriate levels of care.  
  5. Adheres to standards of clinical services that meet or exceed state and federal requirements.
  6. Promotes best and promising practice treatment approaches, supports and interventions.
  7. Maintains client treatment records in the prescribed manner and monitors for compliance with established standards.
  8. Participates in system planning, including representation on various committees.
  9. Provides client-level and system-wide troubleshooting and advocacy.
  10. Provides information, consultation and referral.  


  1. Maintains and promotes positive relationships with providers, community and all other partners. 
  2. Facilitates services for high-need individuals across all involved systems of care.


Minimum Qualifications



A Master’s degree in social work, psychology, nursing, counseling and guidance or related field; PLUS, two (2) years' experience in the direct treatment of acutely and severely mentally ill and/or individuals with substance use disorders; OR any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

A valid Washington State Driver’s License is required for employment.

Licensure or Associate Licensure in Social Work, Mental Health Counseling, Marriage and Family Therapy, or Agency Affiliated Licensure and maintenance of this licensure throughout period of employment.  


Additional Information



Knowledge of:

  • diagnostic abilities
  • counseling and treatment approaches and expected outcomes
  • availability of community systems and resources
  • judicial procedures, sentencing implications, and the corrections environment
  • importance of natural support systems
  • related state and federal mandates including those related to privacy and confidentiality                 

Ability to:

  • Navigate within various systems including crisis and commitment, healthcare benefits, and community behavioral health, etc.
  • effectively interview clients and natural supports and/or families
  • verify diagnoses and develop/evaluate individualized treatment plans
  • establish and maintain rapport with adults and children experiencing symptoms of mental illness/substance use disorder in order to determine appropriate behavioral health services and/or referrals
  • communicate effectively with people regardless of age, sex, social, economic or cultural background 
  • express ideas and recommendations clearly and effectively both orally and in writing
  • follow oral and written instructions


Ability to:

  • gather and analyze pertinent data
  • establish and maintain effective work relationships with staff of state and local hospitals, community organizations, providers and the public
  • Implement quality management procedures
  • work effectively in team environments
  • promote strength-based, client-driven, recovery-focused treatment approaches
  • exercise initiative and judgment and make decisions within the scope of assigned authority
  • read, interpret and apply work-related laws, rules and other regulations
  • maintain detailed records and prepare clear concise written reports
  • meet defined productivity expectations
  • use computers effectively


Employee reports to the Supervisor of Crisis Services/Community Behavioral Health Programs or other as assigned.  The work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, reports and appraisal of results obtained.


Work is performed in medical units, office settings, and other locations in the community.  


Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice