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Operations Support Manager

Community Transit
Everett, WA Full-time
Posted on September 6, 2019

Operations Support Manager

Everett, WA

Reporting to the Director of Transportation, the Operations Support Manager part of the
Transportation Department’s Leadership Team and provides strategic, policy, programmatic,
and budget oversight of: Transportation Employee Staffing and Scheduling, Customer
Comments, Leave Administration and New Transportation Projects.
This position is an internal-facing position that will support overall operations and management
with key responsibilities that include implementing Department operational priorities; actively
helping to create and sustain a healthy and productive work environment; guiding and
supporting change management efforts; management of employee/labor relations issues; active
oversight of all service changes; and driving quality improvement of internal processes and
Minimum Qualifications include seven years of operations experience; five years of supervisory
experience in a unionized working environment; three years of project management experience
in complex projects; three years of quality assurance and coordination with staff and contractors
engaged in program development, procurement and implementation of equipment and systems;
a bachelor's degree in transportation, public or business administration or a related field and
Washington State Driver’s License. An equivalent combination of education and experience
sufficient to successfully perform the essential duties of the job may be considered.
Preferred Qualifications include transit/Transportation operations experience; LEAN Six Sigma
certification; and PMP certification.

On-line applications only at

Please attach a resume and cover letter. Hiring range: $102,266 TO $112,493.

Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds,Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.   EOE AA M/F/Vet/ Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.