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Human Resources Director

City of Lake Stevens
Lake Stevens, WA Full-time
Posted on August 15, 2019
Position Purpose

This is an executive level position and part of a collaborative work team. Responsibilities involve strategic leadership in developing, implementing, and managing the services, programs, and activities of the Human Resources Department and risk management functions.

Work is characterized by managerial and professional level administration of functions such as organizational development; human resources legal compliance; personnel policies; recruitment, selection, and retention of employees; compensation and benefits; safety and risk management; employee development and training; and labor relations.  Supervises assigned positions.

Work is performed with long range managerial direction.  City Administrator provides administrative direction in terms of broadly defined missions or functions.  Incumbent has total responsibility for their work.  Results of work are considered to be technically authoritative and are normally accepted without significant change.  Work may be reviewed for fulfillment of organizational objectives, effect/advice and influence of the overall programs in area of responsibility, and the contribution to meeting the council's goals.
Essential Duties and Responsibilities
  • Plans, organizes and directs all human resources and risk management services and activities; recommends and administers personnel policies and procedures.
  • Conducts and directs labor relations negotiations; serves as Chief Negotiator as assigned; administers collective bargaining agreements; reviews and resolves grievances and other labor issues; advises and updates Mayor, City Council and departments regarding negotiation status.  Assists departments with matters and concerns related to labor relations.
  • Oversees the City's recruitment and selection processes; serves as or delegates the Civil Service Secretary/Chief Examiner; oversees the Civil Service Rules and Regulations and examinations.
  • Administers the risk management program; serves as city's primary delegate to Washington Cities Insurance Authority (WCIA); assesses the risk of loss encountered by the City; develops risk reduction, transfer and prevention practices and policies; assists City Clerk with appropriate contract language in professional service agreements, leases, etc.; reports incidents, injuries, accidents and losses.   Serves as the city's Claims Agent per RCW 4.96.020 and receives all claims for damages pursuant to Chapter 4.96 RCW. 
  • Provides strategic planning and analysis of organizational structure, training, development and performance evaluations of staff in collaboration with the Mayor, City Administrator, department directors and staff.
  • Administers and maintains the employee classification and compensation plan, involving preparing and revising job descriptions, performing reclassification analysis, and recommending position assignments to appropriate salary ranges.
  • Administers federal, state, and City regulations including Fair Labor Standards Act, OSHA/WISHA, Family and Medical Leave Act; serves as Affirmative Action and EEOC Officer.
  • Administers employee benefits programs; recommends appropriate changes. Oversees ADA and wellness programs; coordinates wellness program with AWC Benefit Trust; oversees benefits fair events.
  • Supervises, trains and evaluates performance of assigned staff, with tasks such as coordinating, planning, assigning and reviewing work; interviewing and hiring for assigned positions; rewarding and disciplining employees; addressing and resolving complaints; approve/deny leave requests.
  • Provides support and guidance to department heads and other supervisory personnel regarding personnel policies and procedures, conflict identification and resolution, training, disciplinary actions, and other sensitive personnel issues; reviews disciplinary issues and advises on legal and appropriate degree of action.
  • Develops and manages the department budget and implementation of human resources goals, objectives, policies and priorities for each assigned service area.
  • Interprets personnel policies and procedures and responds to requests for information and assistance from employees, outside agencies, and the public.
  • Researches and assesses the impact of new legislation and case law and recommends changes to the City's personnel policies or practices.
  • Coordinates the City's safety program; develops policies and procedures and ensures compliance with OSHA/WISHA regulations; serves as liaison to Labor and Industries for work-related injuries and illnesses.
  • Oversees and maintains official personnel files and related files in accordance with policies, laws, regulation and best practices.
  • Represents the department and/or the executive branch to other city departments, elected officials, outside agencies and the community; coordinates activities with others.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resource management.
  • Responds to and resolves difficult and sensitive inquiries and complaints.
  • Works with the City Clerk's Office in the maintenance of department records and preparing documentation in response to requests for public record.
  • Perform other duties as assigned.

Education:  Bachelor's degree from an accredited post-secondary educational institution with major course work in business, public administration or a related field; and
Experience: Six (6) years municipal Human Resources management experience in a unionized environment, including three (3) years in a supervisory capacity;
Or: Any combination of education and experience, which provides the applicant with the desired skills, knowledge and ability required to perform the job, may be substituted for these qualifications.  
Knowledge of: 

  • Principles and practices of administering human resources and risk management programs.
  • Principles and practices of public personnel administration, labor relations and union contract administration.
  • Federal, State and local safety laws and regulations.
  • Principles, practices, regulations and techniques in the field of risk management.
  • State of Washington Industrial Insurance Act relating to provisions covering claims and payments.
  • Equal Employment and Affirmative Action laws, procedures and requirements.
  • Research methods, data collection and sampling techniques and statistical analysis.
  • Oral and written communication skills.
  • Federal, State and local laws, rules and regulations related to assigned activities.
Ability to: 
  • Maintain regular, predictable and reliable attendance.
  • Plan, assign and direct the work of the department.
  • Maintain confidentiality and communicate with tact and diplomacy.
  • Participate as a contributing member of a service-oriented team.
  • Administer, develop and implement full-service City human resources and risk management programs, polices, programs and projects.
  • Provide human resources and risk management services and advice to City departments and employees.
  • Perform a variety of professional human resources duties involving recruitment, selection, testing and classification analysis.
  • Advise departments concerning a variety of human resources and risk management matters.
  • Perform specialized and technical duties related to the recruitment, examination, selection, employment and termination of employees.
  • Train, supervise and evaluate personnel.
  • Read, interpret, apply and explain rules, regulations, contract requirements, policies and procedures.
  • Analyze situations accurately and adopt an effective course of action.
  • Communicate effectively both orally and in writing.
  • Establish and maintain cooperative and effective working relationships with others.
  • Plan and organize work for maximum efficiency.
  • Establish and maintain effective working relationships with staff, management, vendors, outside agencies, community groups and the general public; present a positive image of the City in a variety of circumstances.
  • Demonstrate positive and effective interaction and communication with individuals of diverse social and economic backgrounds.
Skilled in:
  • Modern office practices, procedures and equipment including personal computers and related software such as word processing, spreadsheet programs and web-based management systems.
  • Demonstrating effective interpersonal skills using tact, patience and courtesy.
  • Understanding and following oral and written directions.
  • Compiling, organizing, summarizing and communicating complex, detailed material for all audiences.
  • Maintaining a variety of complex filing systems, records, and reports.
  • Effective analysis, interpretation and documentation of research projects.
  • Effective public speaking in front of City Council, boards, commissions, employees, and/or external venues.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to use hands to finger, handle, or feel; talk; and hear. The incumbent frequently is required to sit for extended periods of time and type on a keyboard for extended periods of time. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
Work is performed in a typical office environment subject to working outside of normal working hours to meet critical time lines or to provide support in department emergency response events.  While performing the duties of this position, the incumbent is subject to multiple interruptions by telephones and walk-ins by employees and citizens; may be exposed to individuals who are irate or hostile.  The noise level in the work environment is usually moderate.

Typical business office machinery and equipment include, but not limited to, personal computer including database program, spreadsheet and word processing software, printer, telephone, scanning equipment, fax machine, copy machine, calculator and projector.

Regular and reliable attendance is an essential function of this position.

Evening or variable hours to attend meetings is required.

  1. Valid Washington State driver's license; and a driving record which meets the city's requirements.
  2. Master's degree in business, public administration or a related field, preferred.
  3. Society for Human Resource Management (SHRM) Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP) certification, preferred.
  4. HR Certification Institute (HRCI) – Professional in Human Resources (PHR) or Senior Professional in Human Resources (SHPR), preferred.
  5. Experience in recruitment of private sector construction trades, desired.
  6. Completion of position-relevant background check.
Supplemental Information
August 2019
Responses to the Supplemental Questions will be scored as part of the recruitment process. Be specific when responding and do not use "see resume" or "see application". It is also important to know that each question receives an independent score. Do not combine answers or use "see above".  Written communication skills are important for many positions, including this position; poor grammar, misspelling, or typographic errors can lead to a poor evaluation of your responses.
Your responses should not exceed a total of two (2) typed pages. 

        1.  What do you consider to be 3 of your most notable and recent professional accomplishments in the field of human resources?

        2.  Describe your experience in the following:

Labor relations and the negotiation of multiple bargaining agreements in the public sector

Risk management

Organizational development 

        3.  Summarize your human resources philosophy in a single sentence. 

        4.  Why are you interested in making a change at this time?  What about this position interests you? 
City of Lake Stevens
1812 Main St.
Lake Stevens, Washington, 98258