Accounting Clerk, Temporary
The Anacortes Public Library seeks an enthusiastic and creative person to join our eclectic team. In this position you will help library customers explore, discover, create, and collaborate. Public libraries provide dynamic resources in an ever changing environment, and your role will grow with the needs of the community.
Join the City of Anacortes Finance Department! The Finance Department mission is to be responsive, helpful, and efficient in serving the citizens of Anacortes, elected officials, and their other City departments. The Finance Department is committed to the highest quality financial management in compliance with applicable federal, state, and local laws.
Job Description Link
Job Title: Accounting Clerk, Temporary
Department: Finance
Reports To: Finance Director
Flsa Classification: Non-exempt
General Purpose Of Job: To act as back-up cashier of the City's primary cashier to cover breaks whose main task will be receipting in payments from, and interacting with, a variety of customers. Will also be responsible for answering City's main phone line, answering basic questions and directing calls to appropriate department. Will retrieve the City's mail from the post office, and sort and distribute to appropriate departments. Will perform courier service of transporting interoffice mail between City Hall and decentralized locations, and take the City's daily deposit to the bank. Will also be responsible for basic clerical activities. This position is responsible for detailed and accurate data entry. This position requires strong customer service skills and the ability to communicate effectively in person and on the phone.
Level Of Authority: Receives Close To Moderate Supervision.
Work Environment: Most of the work is performed in a fast-paced office setting with frequent interruptions and with the need to interact with a diverse of audience. Regularly drives to complete assignments.
Essential Job Functions:
1.Public Relations: Maintain excellent public relations through communications with public and other departments and agencies. Ability to maintain a calm and reassuring demeanor while dealing with customers. Ability to work effectively and productively with others. Ability to answer the telephone, direct calls to the appropriate department, and take messages in a professional manner.
2.Financial: Perform basic clerical functions. Act as back-up cashier.
3.Mail Distribution: Open, sort, and route incoming mail and prepare outgoing mail. Act as daily currier to pick up and distribute inter-office mail to various City departments.
4.Attendance: This is a part time position that requires regular and reliable attendance.
Additional Job Functions:
1.May perform basic tasks for the Information Services department, as assigned.
2.May perform duties of similar complexity in any City department, as assigned.
Qualifications:
1.Must be at least 18 years old.
2.Must possess a valid Washington State Driver's license and driving record acceptable to the City's insurance carrier.
3.Prefer at least a high school education or equivalent continuing education.
4.Must have ability to work independently in a multi-tasking customer service setting.
5.Must be familiar with standard office equipment including personal computers and word processing, spreadsheet, and database software and be able to learn and implement City of Anacortes specialty software systems and procedures.
A combination of training and experience that provides the requisite skills and abilities may be considered.
Job Title: Library Assistant
Department: Library
Reports To: Public Services Manager or Librarian
FLSA Classification: Non-exempt
Principal Purpose of Job: Responsible for Library public or technical day-to-day service functions with specialty skills in either or both areas. The position serves as customer service representative, helps present a positive library image, participates in Library staff meetings, and assists in the development and implementation of innovative services.
Level of Authority: Performs duties based on established policies and procedures. Errors in judgment could impact the Library's resources and public acceptance of programs, protection of customer confidentiality, personnel, and facilities.
Work Environment: Work is performed primarily in an indoor office setting.
Essential Job Functions:
Duties and responsibilities shown in these sections are intended to recognize the functions common to public services and technical services positions as well as the specialty areas applicable to each position.
1.Public service duties include matters such as assisting customers of all ages throughout the public floor, cashiering, checking in and sorting materials, shelving, calling holds, customer calls, issuing cards, as well as assisting on inter-library loan.
2.Technical service duties include matters such as receiving and checking incoming materials, downloading records and copy cataloguing, searching records, updating databases, working with Librarians, or text, audiovisual, and other material labeling, bar coding, and repairs.
Examples of common duties and responsibilities:
1.Facilitate and help day-to-day public service and technical service communications, work flow, training, cross training functions, and serve as a resource on Library and specialty areas policies and procedures to new Library Assistants, Pages, Docents, and Volunteers.
2.Respond to public inquiries; provide information within scope of knowledge and refer to other employees as appropriate.
3.Open or close the Library and perform duties such as computer and catalog start-up, check-in, check-out, and troubleshooting, or picking up materials, and tidy-up duties.
4.Monitor security, safety, and protection of customer confidentiality; also explain and promote effective use of Library rules.
5.Participate in staff meetings and assist in the development and implementation of innovative customer services such as new forms or procedures, music or other acquisition suggestions, assisting in children or teen library, inter-library loan functions, or promotions and displays.
Examples of responsibilities for public services:
1.Help customers with Library locations and procedures, perform check outs, and update customer records on the computer.
2.Calculate and collect funds due from the public and operate cash register.
3.Receive Library print and non-print materials, update customer*s records on the computer, and reintroduce materials into circulation system.
4.Process new and replacement customer cards, collect fees, and help orient new customers.
5.Perform customer service duties such as room sign-ups, answering phone calls and questions, providing information or referral, putting out magazines and newspapers, doing library tours, pushing in chairs and tidying up, or helping customers with pay copy machines.
6.Troubleshoot equipment, provide simple repairs and maintenance as needed.
7.Serve as a Passport Agent. Review applications for completeness, affirmation of truthfulness, presence of required entries, signature and photographs, and inclusion of application fees in the appropriate amounts. Examines evidence of citizenship submitted with applications to determine and judge authenticity and adequacy in relation to the requirements of law, regulation and procedure for the issuance of passports and to confirm the facts as recorded on applications.
Examples of specialty area duties and responsibilities for public services:
1.Provide prompt, accurate public assistance, including all ages programming and collection assistance such as Children's Library readers advisory and reference questions, and assist in developing and implementing children's reading, craft and story time programs.
2.Process inter-library loans from initial customer request to searches, due date and bar coding, and delivery of borrowed material. Also responsible for return of materials, and tracking and assessments involved with matters such as lost books or overdue items.
Examples of responsibilities for technical services:
1.Perform receiving duties such as checking incoming orders and packing invoices, loading carts, identifying damaged books or other materials and doing returns, interfacing with adult or children's librarians, or setting up processing slips and updating databases.
2.Perform technical processing services necessary to prepare and introduce print (books, periodicals, etc.), audio and visual materials, CDs, or other materials for circulation. Duties include matters such as customer holds, searching records to download editing, or preparing labels and bar codes.
3.Repair damaged Library materials as required this includes checking covers and texts for books and magazines, AV materials, and working with volunteers for in-house repairs.
4.Participate in day-to-day activities to improve work flow, as well as improvements to processing, covering, and repair of AV, magazines, text, or CDs, training and supervising volunteers for some tasks.
5.Assist with community programming, web support, and social media.
Additional Job Functions:
1.May perform portions of the work of other positions, as needed.
2.Perform other duties and responsibilities as required.
Qualifications:
1.Prefer one to two years of customer service and problem solving related experience or equivalent. Prior library related experience preferred.
2.Requires a high school diploma or equivalency. Prefer at least a 2 year college degree or equivalent continued education. A combination of training and experience that provides the requisite skills and abilities may be considered.
3.Requires proficiency with computers and the ability to learn site specific programs.
4.Must have ability to work independently in a multi-tasking customer service setting.
5.Must have excellent verbal and written communication skills.
6.Must have the ability to work with numbers accurately and understand verbal and written instructions.
7.Must have computer ability to explain and adequately utilize automated library catalogue and circulation systems.
8.Must be bondable.