Sales Consultants and Technicians/Mechanics
Sales Consultant
If you've got a passion for people and the desire to succeed, a position as a CarMax Sales Consultant may be for you! CarMax is a growing company that is built on the fundamental principles of integrity and treating people with respect. Here are more reasons why our Associates love working for America’s #1 used car retailer:
A Great Place to Work
CarMax has been named one of the FORTUNE 100 Best Companies to Work For® since 2005. Our Associates work in a supportive, diverse, and fun environment that fosters a work/life balance. This positive work environment leads to a positive customer experience, and is a big part of why 95% of our customers would refer us to their friends.
Top-Notch Training
Don’t have automotive sales experience? CarMax is ranked as one of the best training companies in America. You’ll enjoy world-class, training with your own personal sales mentor who is dedicated to your success. We provide ongoing training, support self-development, and we learn as a team.
Career Growth and Recognition
With more than 180 stores nationwide and growing, CarMax Associates have fantastic career opportunities. Our incentive programs provide the potential for additional earnings, recognition, and perks!
CarMax Sales Consultant responsibilities include:
- Providing exceptional service throughout the customer’s experience.
- Communicating effectively both in-person and over the phone to discover the customer’s wants and needs.
- Serving as an advocate for CarMax by sharing what makes us the smart choice.
- Navigating and using various provided computer programs as selling tools.
- Consulting and guiding your customers to the appropriate next step based on their situation.
- Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications.
- Maintaining a working knowledge of CarMax products and appropriately recommending them to customers.
- Reading, collecting, and transcribing data in order to complete accurate paperwork.
- Seeking out opportunities for self-development, participating in training, and welcoming performance feedback.
- Building and maintaining strong relationships and demonstrating excellent teamwork.
- Maintaining the sales area so our vehicles and products are neatly and accurately displayed.
This position may require other duties as assigned. For store positions, the responsibilities may vary by store.
Automotive Technician / Mechanical Associate
Under general supervision, responsible for performing and documenting results of general vehicle repair for the mechanical reconditioning process.
Responsibilities include diagnosing and repairing domestic and foreign vehicles, and will range from basic to advanced skills based on available positions. Must be able to work well in a team environment, provide outstanding customer service, and follow workplace cleanliness, organization, and process standards.
Working Conditions
- Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
- Requires walking or standing for an extended periods of time.
- Flexible work hours with shifts that may include nights, weekends, holiday, and12-hour days.
- Wears CarMax clothing (acquired through company) at all times working in the store.
- Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
- Previous automotive experience required
- ASE certifications will be required for select positions.
- Auto Tech must read, interpret and transcribe data in order to maintain accurate records
- Required to perform multiple duties in a high-energy, fast-paced environment
- Lift objects that weigh as much as 50 lbs
- Speak and listen effectively in dealing with customers/associates, both in person and over the phone
- Required to have great attention to detail and have manual dexterity in both arms and hands
Click Apply Now and select desired position.