Billing Specialist
Do you have a passion for numbers and accuracy? Do you want to work for a company that prides itself on offering a great workplace with excellent benefits, and that treats its employees like family?
We are currently hiring a Billing Specialist. Our business is growing, and we are looking for this person to help take us to the next level!
Our Billing Specialist will be responsible for processing work orders and creating invoices, as well as other billing duties. Our company has been proudly serving the Madison area’s heating, cooling, plumbing and electrical needs for over 40 years, and we are looking to our new Billing Specialist to help us maintain our high standards and grow even more. Ideal candidates will have exceptional attention to detail and be able to work calmly within a very fast-paced, positive and friendly office. Accounting experience is desired but not required.
The hours for this position are flexible, and we are open to part-time options as well (minimum of 30 hours/wk). Our business office is open between 7am and 5pm.
Responsibilities for the position include (but are not limited to):
- Reviewing incoming work orders and checking for accuracy
- Processing work orders and scanning into the software
- Creating invoice batches, printing, mailing and emailing invoices
- Entering detailed notes in electronic customer files/jobs
- Other miscellaneous duties as deemed necessary by management
- Some phone work required (backup for dispatchers when needed, call customers regarding outstanding balances, etc)
Required Experience/Education:
- Strong knowledge of computers, and able to learn new software quickly
- Very strong typing ability
- Strong math skills
- Positive attitude
- Excellent data entry skills
- Dependable and punctual
- Ability to follow directions, policies and procedures
- Interpersonal, communication, listening, problem solving, multi-tasking and attention to detail skills
- Knowledge of general customer service principles and practices
- Previous customer service or call center experience helpful but not required
- High school diploma required, some college preferred
Applicants will be asked to complete several assessments, computer-based and/or written.
Job Type: Full-time
Pay: $17.00-$20.00/hour