Edmonds Community College is committed to diversity, equity and social justice. The college values its talented, diverse workforce and seeks to attract, hire, and support employees who consistently and actively embrace diversity and equity. We are intentional about social justice – the active engagement toward equity and inclusion that addresses issues of institutional, structural, and environmental inequity, power and privilege.
FAMILY ADVOCATE (SWA 2)
The Family Advocate (SWA 2) works with Teacher/Family Advocates (TFAs) to triage children and their parents' needs into service tiers, providing early intervention social services to our clients when necessary, and promoting positive outcomes for children and their parents. This is a full time position reporting directly to the Parent, Family, and Community Engagement (PFCE) Specialist.
SCOPE OF WORK
The Family Advocate must be able to communicate effectively with all parents. The majority of our clients speak Spanish as their primary language. Head Start & Early Head Start (HS&EHS) requires effective two-way comprehensive communications between staff and parents, preferably in the parents' primary language. The Family Advocate must be able to speak Spanish, on an adult conversational level, thus ensuring service equity and quality with all families and compliance with Head Start requirements.
Our families have a wide range of social service needs. Upon enrollment, each family is assigned to a tier that reflects the appropriate amount of effort required to provide the services they need. The Family Advocate assists the TFA in developing different strategies or identifying resources to work with families in Tiers 1 and 2. For children and families in Tier 3, the Family Advocate becomes the case manager, taking the lead in developing intervention strategies, working with the family, debriefing with the PFCE Specialist and keeping connected with the child's TFA. The Family Advocate presents Tier 4 children and families to the Triage Team. The Family Advocate implements the Triage Team's Tier 4 plan, submitting progress reports and making recommendations.
The four tiers are:
- Tier 1: Family is thriving and self-sufficient
Parents who need only supplemental information and access to resources to enhance their child's development and learning experiences and to enrich their knowledge and skills in parenting and family well-being. Primary is Teacher/Family Advocate.
- Tier 2: Family is generally stable, though at-risk in some areas
Children whose life chances may be jeopardized unless action is taken to prevent difficulties from emerging and/or continuing. Children (family) would benefit from the impact of some resources and referrals. The response level requires no further action other than referral(s) to school districts and/or community resources with follow-up with the parent to see if the need was met. The need presented requires a relatively low-level response. Primary is Teacher/Family Advocate with Family Advocate as a resource.
- Tier 3: Family is vulnerable in multiple areas
Children who are unlikely to achieve a reasonable standard of health, development or school success without the provision of services (including children with disabilities). The response level requires progressive processes including action relating to a child's health and safety, attendance, behavior, and developmental concerns. Family Advocate is the case management lead with families.
- Tier 4: Families who have complex needs, are in crisis and/or whose children's welfare needs to be safeguarded or protected
The nature of these responsibilities make it imperative the Triage Team (PFCE Specialist, Mental Health Specialist, Pediatric Nurse, the child's Direct Service Manager) has working knowledge of the child, parents' and family's presenting needs, of available community services and the authority to make service decisions. Family Advocate works under the PFCE Specialist's direction.
The Family Advocate must be able to:
- Work in a respectful manner with all children, parents and employees; comply with HS Performance Standard 1304.52(h)(1) Code of Conduct, and exhibit the attributes identified in SCHS Professional Behavior Expectations, and Edmonds CC Workplace Civility and Respect Policy.
- Assure the safety of each child by remaining alert and focused at all times, making quick and spontaneous decisions using problem-solving skills and good judgment based on organizational policies and procedures.
- Maintain consistent attendance as exhibited by no less than 95% attendance.
- Communicate in English (both orally and in writing) at a professional level with staff, parents, children, management, outside agencies, educational community, and the public in small to large group settings, one-on-one, or on the phone providing grammatically correct and content appropriate information suitable for diverse populations.
- Communicate orally in Spanish at adult level proficiency
- Produce written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
- Comprehend and make inferences from written material.
- Operate a PC computer accurately inputting data and statistics into established spreadsheet, database and word processing programs; maintain required record-keeping and tracking systems using established database, spreadsheet and/or word processing programs; generate documents and reports; and use e-mail system; maintain appropriate paper and electronic documentation/filing system.
- Observe, compare, or monitor data and behavior to determine compliance with other prescribed standards.
- Operate motor vehicle requiring a standard driver's license. Use own vehicle to travel throughout Snohomish county on a regular basis to meet with clients, community partners, and attend community meetings.
- Walk over rough, uneven or rocky surfaces, climb stairs to perform home visits.
- Attend recruitment events in the community, and parent events in our program, as directed. These events may occur on evenings and weekends and may require a work-week schedule adjustment.
SKILLS AND KNOWLEDGE REQUIRED
The Family Advocate must be able to work independently and as a member of a team. The Family Advocate must demonstrate a working and theoretical knowledge of family systems, crisis intervention, family literacy and language development, drug and alcohol issues, domestic violence, trauma-informed services, child physical and sexual abuse, and child neglect. The SW2 must be knowledgeable of the factors affecting low-income families and have the skills to relate to and work with parents of diverse socioeconomic, cultural, ethnic and educational backgrounds.
Working with the Teacher/Family Advocates (T/FA) requires skills in negotiation, compromise, expressing empathy, effectively communicating, giving timely feedback that facilitates the process, efficiently managing time and tasks, sharing pertinent information, defining problems, needs, and work expectations; reaching consensus on a decision or action, and working together to resolve a misunderstanding or conflict.
At the time of hire, the Family Advocate must have:
- A bachelor's degree in social and/or behavioral science AND two years of experience working within a triage and case management model that delivers task oriented social work
- An associate's degree in social and/or behavioral science AND four years of experience working within a triage and case management model that delivers task oriented social work.
- Spanish Language proficiency, defined as the ability to accomplish work with parents without the aid/support of an interpreter.
Minimum of 2 years work experience:
- with low-income families with young children, for whom English is a second language
- that exhibit skills working with families in assessing needs and strengths, defining problems and concerns, developing action plans, providing feedback, documenting activity, producing outcomes, reaching goals, and writing reports
- maintaining a complex written and electronic documentation and record-keeping system.
CONDITIONS OF EMPLOYMENT
Hiring for this position is on the condition that the following requirements will be met:
Before Starting Work:
- Submit paperwork indicating negative TB Test or clear chest x-ray
- Show proof of Tdap (Pertussis) vaccination
- Show proof of a cleared Portable Background Check from the Washington State Department of Early Learning (NOTE: if you do not have a current PBC, you must first create an account in the DEL's MERIT system by clicking here. The fees for obtaining a PBC are your responsibility. The entire process of obtaining a PBC takes 3-4 weeks. You may not start working until we have a copy of your cleared PBC.)
Within three days of hire:
- Submit proof of US Citizenship or ability to work in US (must show original social security or Alien Registration Card/Work Permit, as well as one piece of picture identification).
- Completion of all pertinent personnel/payroll forms.
Within two weeks of hire:
- Completion of state mandated compliance trainings: State Ethics, Diversity Basics, Sexual Harassment Prevention, and FERPA
- Completion of the following Head Start mandated trainings: Blood borne Pathogens, Child Abuse/Neglect, and Confidentiality, and SCHS & EHS Professional Expectations/Standards and Edmonds Community College's policy 6.5.600 Work Place Civility and Respect
Within 30 days of hire:
- Applicant must provide verification of earned college credits in the form of official transcripts.
Within 60 days of hire:
- Signed statement by a health provider that the employee is free from communicable diseases and physically able to perform job responsibilities.
Conditions of Continued Employment:
- Successfully complete a nine-month probationary period
- Keep all certifications and clearances in current status
EEO / AFFIRMATIVE ACTION STATEMENT
Edmonds Community College is an equal opportunity employer and assures equality of treatment in educational and employment opportunities without regard to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. Applicants with disabilities who require assistance with the recruitment process may call 425-640-1470, 425-640-1832, or email email@example.com, and accommodations will be made to the extent reasonably possible. The Human Resources Office is accessible to persons with disabilities.
Location/Region: Everett, WA